Co-designing healthcare services: The transition from paediatric epilepsy services to adult epilepsy services in Ireland example
Abstract number :
2.390
Submission category :
13. Health Services (Delivery of Care, Access to Care, Health Care Models)
Year :
2017
Submission ID :
348991
Source :
www.aesnet.org
Presentation date :
12/3/2017 3:07:12 PM
Published date :
Nov 20, 2017, 11:02 AM
Authors :
Robert Power, Royal College of Surgeons in Ireland; Jarlath Varley, Royal College of Surgeons in Ireland; John Paul Byrne, Royal College of Surgeons in Ireland; Colin Doherty, St.James's Hospital and Trinity College Dublin; Mary Fitzsimons, Royal College
Rationale: In response to the fragmentation of traditional healthcare services, co-design, co-creation, co-production and partnership approaches to healthcare are core concepts within current discourse that promotes the integration of healthcare services. Broadly speaking, co-design approaches aspire to create meaningful conditions where healthcare service users, managers and providers work together, in partnership, to realise improvements in the delivery of care. The following paper asks one question: how might partnership approaches to healthcare that involve diverse and co-located stakeholders be implemented? Methods: Using transition from paediatric epilepsy services to adult services in Ireland as a lens to explore co-design, the Epilepsy Partnership in Care conducted a series of focus groups and interviews leading to a workshop in June 2017. The event aimed to introduce people with epilepsy, parents, healthcare professionals and managers to each other. It aimed to explore ideas relating to partnership approaches and transition from beyond epilepsy and beyond healthcare, such as anthropological interpretations of rites of passage and Design-Thinking interpretations of problem spaces and change. Results: Framed as participatory action research (PAR), the workshop introduced attendees to the concerns, fears and challenges that young adults face as they move from childhood to adulthood. Via an “empathy mapping” session, the workshop placed attendees in the shoes of consultant epileptologists, nurses, parents and young people with epilepsy. This method provided attendees with a clearer understanding of the complexities of transition and fostered a commitment to work together in PAR teams in the future. Conclusions: This paper charts the problems, outcomes and results relating to that one-day event. In doing so, the paper offers a snapshot of potential challenges regarding implementing partnership approaches to healthcare, and a glimpse at what might be required if the promises of integrated care are to be accomplished. Funding: Research Collaborative in Quality and Patient Safety
Health Services