Consent and Guardianship Documentation, a Transition Quality Improvement Project
Abstract number :
2.393
Submission category :
13. Health Services (Delivery of Care, Access to Care, Health Care Models)
Year :
2018
Submission ID :
500076
Source :
www.aesnet.org
Presentation date :
12/2/2018 4:04:48 PM
Published date :
Nov 5, 2018, 18:00 PM
Authors :
Isabella Villani, Boston Children's Hospital; Christopher Ryan, Boston Children's Hospital; Anna Robertson, Boston Children's Hospital; Jeslyn MacClary, Boston Children's Hospital; and Colleen Gagnon, Boston Children's Hospital
Rationale: Boston Children’s Hospital cares for patients into adulthood. Adult patients present unique challenges and obligations; including logistical and legal care provisions. We report on a quality improvement project to increase compliance of adult documentation in our epilepsy clinic as part of a transition support effort. Our primary goal is to improve transition care through education and support of our population with the ancillary benefit of improving documentation compliance. Methods: A 6 month retrospective review of adult patients seen in our clinic was conducted, which included a review of medical records to determine presence of appropriate documentation. We define appropriate documentation as either a release of information or guardianship (or equivalent) decrees. We designed an algorithm, created staff and patient education materials, and modified department check-in process. We standardized communication method for support staff to solicit documentation and designed a referral process for clinical staff to discuss transition topics. A 6 month review was also conducted post intervention. A review of the medical record was conducted for patient demographics that included: age, information related to the ability consent, and presence of incorrect documentation. We define incorrect documentation as releases signed prior to age of consent, or incomplete/ inaccurate guardianship decrees or consents. The project team included nursing, social work, and administrative staff. Results: There were 328 adult patients in the pre-intervention cohort. 159 of the 328 had correct documentation (48%.) Of the collected documentation, 88 were legally consenting (55%) and 71 were incapacitated (45%.) The age range was 18 – 54 years (M=36.5, median=21, mode=18.) There were 327 adult patients in the post-intervention cohort. 199 of the 327 had correct documentation (61%.) Of the collected documentation, 116 were legally consenting (58%) and 83 were incapacitated (42%.) The age range was 18-55 years, (M= 36.5, median= 21, mode =18.) Our intervention yielded a 13% increase in correct documentation 6 month post intervention. Incorrect documentation was found in 6% of the pre-intervention cohort and 4 % of the post-intervention cohort. Conclusions: This project was meaningful as a catalyst for staff to engage in transition work. Work included support of self-advocacy, communication, guardianship, health care proxy, and transfer to adult services. An additional benefit was to improve compliance; as our findings show the intervention yielded an improvement in correct documentation. Documentation error rates point to a need for further education for patient/family and staff. Limitations include a population of international patients that may not have obtained guardianship or other decrees based on their temporary status and laws regarding guardianship/consent vary. This initiative has been discoursed at hospital wide trainings and has prompted discussions with departments across the enterprise to adopt similar interventions. Funding: None