FAQs

Frequently Asked Questions

Need help?

Membership, Account, and Other Annual Meeting Questions
312-883-3800
info@aesnet.org

Registration Questions
864-208-2452
aes@maritz.com



To register for the AES Annual Meeting, you must have a free myAES account. If you already have one, you will be prompted to log in before registering. If you do not yet have a myAES account, you will be prompted to create one before proceeding with your registration. To login, you will need to use the email address in your myAES account and your password.

 



AES 2023 General Information

 

How much does it cost to register?
AES 2023 registration rates can be found here.

Why does my meeting registration not show up in my myAES account?
Registration for the AES Annual Meeting occurs in a separate system. Your registration and attendance are added to your myAES account after the meeting each year. 

Can I cancel my registration?
Yes. Cancellations must be sent via email no later than 12:00 PM (noon) Pacific Time on Friday, November 17, 2023. Please email cancellations to aes@maritz.com.  

Requests made on Friday, November 17, 2023, by 12:00 PM Pacific Time (noon) will receive a full refund minus a $100 administrative fee. For credit card refunds, please allow 5-7 business days to be processed. For check refunds, please allow 4-6 weeks after the Annual Meeting for processing. Requests made after 12:00 PM Pacific Time (noon) on Friday, November 17, 2023, are not eligible for refunds. 

If I cancel, will I get a refund?
The deadline to request a full refund of your in-person or Digital Select registration is 12:00 PM Pacific Time (noon) on Friday, November 17, 2023.   

Requests made on Friday, November 17, 2023 by 12:00 PM Pacific Time (noon) will receive a full refund minus a $100 administrative fee. For credit card refunds, please allow 5-7 business days to be processed. For check refunds, please allow 4-6 weeks after the Annual Meeting for processing. Requests made after 12:00 PM (noon) Pacific Time on Friday, November 17, 2023 are not eligible for refunds. Please visit the refund policy page for more information about cancellations and refunds.


AES 2023 Digital Select

Is there an online option?
Yes! If you are unable to participate in the in-person meeting, you may purchase AES 2023 Digital Select--an on-demand option that includes recordings of select programming and access to the virtual poster hall. On-demand access will begin Tuesday, December 5, 2023, and will be live for 90 days.

AES 2023 Digital Select will be available for purchase through Monday, February 6, 2024, and content will be accessible through Monday, March 4, 2024.

Can I claim credit for AES 2023 Digital Select recordings?
Yes. Credit claim will be available for select recordings and attendees are encouraged to claim credit commensurate with their participation in AES 2023 Digital Select. Digital Select offers approximately 68 hours of recorded sessions, totaling up to 56 CME credits.

If I attend in person, can I also access on-demand content?
Yes. All registration categories with the exception of One-Day and some exhibitor registration categories will receive access to Digital Select--included in their registration fee.

When will Digital Select content be available?
Session recordings and the virtual poster hall will be available beginning Tuesday, December 5, and will be available for 90 days--through Monday, March 4, 2024.

How do I access Digital Select content?
Session recordings and the virtual poster hall can be found in the AES 2023 mobile app (also available on desktop devices for your convenience).

Can I share my login?
No. Your login credentials are unique to your registration and myAES account and cannot be shared. Sharing your login will prevent you from earning credit for any sessions you attend.

Can I purchase Digital Select after the meeting?
Yes. AES 2023 Digital Select will be available for purchase through Monday, February 6, 2023.